Terms of Service
Effective Date: [April 24, 2025]
Welcome to Best Santa Rosa Movers (“Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website [bestsantarosamovers.com] and the moving services we provide.
By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
1. Services Provided
We offer professional residential and commercial moving services in Santa Rosa, CA, and surrounding areas. Our services include but are not limited to:
Local and long-distance moving
Packing and unpacking
Loading and unloading
Furniture assembly and disassembly
We reserve the right to modify or discontinue any service without notice.
2. Booking and Payments
All moves must be scheduled in advance.
A deposit may be required to confirm your booking.
Full payment is due upon completion of services.
We accept payments via cash, credit/debit cards, and other methods as agreed upon.
Failure to make timely payment may result in additional charges or cancellation of future services.
3. Cancellation and Rescheduling
You may cancel or reschedule your move up to 48 hours in advance without penalty.
Cancellations made within 48 hours of the scheduled move may incur a cancellation fee.
4. Liability and Damages
We take the utmost care in handling your belongings. However, we are not liable for:
Pre-existing damages
Items not packed by our team
Fragile or high-value items not disclosed in advance
We recommend customers purchase third-party moving insurance for additional protection.
5. Use of Website
You agree not to use our website for:
Any unlawful or fraudulent activity
Uploading malicious software
Violating the rights of others
We reserve the right to restrict or terminate your access to the website for misuse.
6. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
7. Changes to Terms
We may update these Terms from time to time. Continued use of our website or services after changes are made constitutes acceptance of those changes.
8. Contact Information
If you have any questions about these Terms, please contact us:
📍 Address: 523 4th St #102, Santa Rosa, CA 95401
📞 Phone: 1-707-632-2993
📧 Email: info@bestsantarosamovers.com
